Contact us
The fastest way to reach us is email. We usually reply within one business day.
- Support contact: Uttam Shah
- Email: snapziemail@gmail.com
Report objectionable content or abuse
Inside the app or website you can tap Report on any photo or comment, and Blockany user whose comments you don't want to see. Reports go straight to the event host, who reviews and acts on them. You can also email us at snapziemail@gmail.com and we will act on reports within 24 hours.
Delete your account
You can delete your account and all your data at any time β in the app under Profile β Delete account, on the website under Edit profile β Delete account, or via our account-deletion page.
Common questions
How do I open my event photos?
Enter the 8-character code your photographer sent you, or scan their QR code in the app. No account is required just to view and download.
How does βFind meβ work?
You upload one selfie; we compute a numeric face signature in memory and show only the photos you appear in. Your selfie is never stored.
I'm a photographer β where do I manage events?
Sign in to the console at photo.ffetrader.com/admin on the web, or use the photographer sign-in inside the app.
Privacy & terms
See our Privacy Policy and Terms of Service.